Integrity
We protect your privacy. We have a responsibility to hear your views. We report on engagement outcomes without bias.
You are the expert in your own community and your opinion helps us make better decisions.
We're refreshing our Engagement Framework. It's the way we connect with the community across our projects, services and day-to-day work. Whether we’re planning a local upgrade or shaping future priorities, we want to hear your ideas. This input helps us involve you in ways that feel meaningful.
We developed our first Engagement Framework using community input in 2021. It’s now due for review, and we’re inviting you to have your say. Find our first framework on GWW's website.
Share your experience and shape how we work together
You can influence the decisions that matter to you.
We know there’s more we can do. We’re committed to doing it with you through genuine listening.
Have your say by filling in the short form below, or chat to us in-person at one of our events. We'll be collecting feedback until Friday 11 July 2025.
Our engagement principles
These principles are our promise about how we will work with you.
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Respect
We know that everyone has a different perspective, and we welcome all views.
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Understanding
We take the time to understand how our projects, programs and services could affect you.
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Authenticity
You have real opportunities to influence our work. We are clear on what you can and can’t have a say in. We provide information whenever we can, and we act on your feedback.
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Inclusivity
Everyone has a right to be heard. We provide information in easy-to-read and accessible formats. We will minimise barriers to your participation in our activities.
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Connection
We strive to develop strong relationships with customers, communities and stakeholders. We aim to achieve the best outcomes for everyone.
How can you shape our work?
These are just some examples of how you can engage with us.
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Connect with us online through our YourSay
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Talk to us in person at a pop-up event
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Call us to discuss a project
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Send us an email with feedback
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Participate in a focus group or community reference group
Share your feedback
Read the draft Framework
Read the draft Framework
We've had early conversations with our people to shape a new draft Engagement Framework
