Your Say GWW
We’re preparing two important pieces of work that guide how we deliver water and sewer services for our region, now and into the future: our Urban Water Strategy and our Price Submission.
These plans set direction for both the long term and the next pricing period. They reflect the investments we make and the services we provide, and must be shaped by what matters most to our customers and community.
Your feedback will help ensure we deliver value for money and plan for a sustainable future.
Our region is experiencing hotter, drier conditions that are reducing water storage levels.
Meanwhile, total daily water use continues to rise with an increase in population, and long-term forecasts show Melbourne may need twice as much water by 2070.
We’re planning now so we can:
Your feedback will help ensure our decisions reflect the needs and priorities of the communities we serve.
Every five years, we develop our long-term plan to ensure safe and reliable water services, now and into the future, with a 50-year outlook.
The UWS looks at:
It also considers recycled and stormwater use where appropriate, along with the level of service customers expect from us as our region grows. Your views help us weigh up these choices.
Our Price Submission sets out:
It is reviewed and approved by the Essential Services Commission (ESC).
Community engagement is central to this process and helps inform how we balance affordability with reliable services in the future.
Over the coming months we’ll invite feedback in a range of ways:
Ways to get involved:
We’ll also share updates on our website and YourSay, including new opportunities to get involved through our regular channels.
We’ll report back on what we heard and how your input has influenced our plans.
Sign up to stay informedSign up to receive updates about our Urban Water Strategy and Price Submission.
We’ll keep you informed about opportunities to have your say and how your feedback is shaping our plans.
We’ll only contact you about this project.
